3CLogic has reached a significant milestone by becoming the first and only AI-powered Contact Center as a Service (CCaaS) provider to achieve Advanced Platform status within ServiceNow’s Build Partner Program. This prestigious recognition highlights 3CLogic’s top position among ServiceNow contact center providers. It demonstrates their dedication to providing CCaaS and AI solutions that are native to ServiceNow for customer, IT, and employee processes.
“Achieving the ServiceNow Advanced Platform status is a significant milestone for 3CLogic, and I am incredibly proud of our team and the value we bring to our shared customers,” stated Denis Seynhaeve, CEO at 3CLogic. “This recognition validates our innovative strategy and commitment to complement the ServiceNow platform and our customers’ investment in it. We are excited to continue our joint collaboration as we work to transform both customer and employee experiences while maximizing the impact we can deliver together.”
The company’s advancements have led to rapid adoption of its ServiceNow-centric contact center solutions. These solutions have helped organizations reduce operational costs, enable intelligent voice self-service, and improve both customer and employee experiences.
“Achieving the Advanced Platform tier of the ServiceNow Build program is fantastic for 3CLogic,” said Binoy Gosalia, Vice President, global partnerships & channels at ServiceNow. “Their dedication to levelling up across all our partnership measures of Competencies, Capabilities and Customers is a testament to 3CLogic’s commitment to the ServiceNow ecosystem and the value they deliver to our joint customers. We look forward to continued success together.”
3CLogic will showcase its latest offerings at the ServiceNow Summits in Chicago on August 28, 2024, and in Atlanta on September 10, 2024.
