Story on Cover
Frederick Fisher: The Insurance Industry’s Educator-in-Chief
Insurance is supposed to be a safety net. But too often, it feels like an obstacle course—with complex policies, ambiguous language, and unexpected claim denials standing in the way of...
Read moreSuccess Stories
Peter Zaffino: The Relentless Architect of AIG’s Comeback
Global insurers don’t get second chances easily. Once trust is broken, markets are quick to move on, competitors sharpen their...
Oliver & Alexander Kent-Braham: The Twins Redefining Fairness in Insurance
Insurance has often been criticized for being rigid, opaque, and stacked against those who don’t fit into its traditional molds....
Case Study
She turned Progressive into one of the most powerful forces in insurance
The insurance industry has often been described as steady, risk-averse, and built on predictability. Yet the last two decades have...
Articles
Insurance is Becoming Invisible — And That’s Its Greatest Innovation
For decades, insurance has been something people buy, manage, and—too often—forget until disaster strikes. It sat in the background of...
Editorial Note
Insurance at a Turning Point
For too long, insurance has carried a reputation it doesn’t deserve. It was meant to be a safety net, a...
